Hathaway & Associates, Inc. is a Florida-based training and consulting firm Offerings from Hathaway & Associates, Inc.
To better serve you,
we have more offerings in

Training, Products, Services, SDLC
Requirements Solutions Group
 
 
 
 
  Hathaway & Associates, Inc.
 
 

Engineer Business Processes

Seminars and Services We Offer to Perform this Process
Techniques We Use and Teach to Support this Step
Other Steps (Activities) We Can Help You With
   
Engineer Business Processes  
   
Request a Needs Assessment
 
 
  We can:
    show you how to do this activity
  with e-mentoring
 
    teach you how to do this activity
  with our in-house or
public seminars
    lead your experts
through this
activity in an
  interactive JAD or
e-JAD
Request project evaluation

 

Return to top of this page

 
A business process is a set of activities performed by an organization to accomplish a mission. Engineered business processes organize the minimum number of activities required to execute and support the process in the most cost-effective and efficient manner. They may not require automation but are often enabled by it.
     
Business process engineering
  forces a logical evaluation of business processes
  optimizes resource utilization
  reduces operational costs
  helps end-users recognize the potential of evolving technology
  separates business and technology decisions
  improves the flow of knowledge across functional boundaries
  creates process documentation as a natural by-product
 
         
 
 

When should you engineer business processes?

   
Business process engineering is an ongoing process. Any time the performance of a business unit is unsatisfactory, the cause has to be identified and adjustments made.  
 
 

Who should engineer business processes?

   
Business experts have to be the primary decision makers to engineer effective business processes. Technology can be used to support the process once it is working well, but good technology will not make a bad process better.  
       

Workflow Diagrams

A workflow diagram is a tool for documenting how information or material flows from one business activity to another. By illustrating how the individual activities within a business process interact, a workflow diagram lets you design the entire process with confidence.
 

Symbols on a Workflow Diagram:

You only need four symbols on a workflow diagram:

Function indicates action
(activity, process)

Data flowshows movement
(information, material, control)

Data store represents knowledge
(repository of information or material)

External entity implies scope
(interaction between your process and the outside world)

 

Decision Tables

Decision tables show the results of sets of conditions. Consider the following statements:  

Interview Notes

If A and C are true, do X; but if C is false, do Y. If A is false, check B. If B is true, do Z; otherwise, don't do anything. Sometimes A, B and C are all true and we do X, Y and Z; and if A, B and C are all false, call repair. Also, if C and B are true at the same time, then we always do X and Z.

 

 

The Same Information in a Decision Table

Conditions Rules
IF A T T T T F F F F
IF B T T F F T T F F
IF C T F T F T F T F
Actions
Do X          
Do Y          
Do Z          
Do Nothing            
Call Repair              
 
 
 

Training for the Novice Business System Analyst

   Diagram the Business Perspective    (BARG)
 Diagram the Business Perspective    (BARDTT)
 

Training for the Experienced Business System Analyst

   Managing the Deliverables    (JADFAC)
 Managing the Working Session    (JADFAC)
 

Training for the Expert Business System Analyst

   Use Cases from a Business Perspective    (BAUML)
 Rules and Requirements Management    (ABAT)
 Requirements-Driven Design    (ABAT)
 Designing a Process Model for the Application    (SYSDEV)
 Creating the Implementation Process Model    (SYSDEV)
     
 

Under Time Pressure?

 
Learn how to run an efficient, effective JAD session that does this activity faster.
Facilitating Productive JAD Sessions
Our eMentoring offer is a cost-effective alternative for small groups to learn these and other business system analysis techniques at their own workplace or for follow-up after a training seminar
 

JAD Sessions for Your Time-Critical Projects

Test your business analysis skills your business
analysis skills
     Business Process Improvement
   Process and Workflow Modeling
   Quick Fix Design
   System Architecture Design
   
 
       
 
Analyze Business Problems
Analyze Business Processes
Gather Prioritized Requirements
Model Business Data
Design System Architecture
Develop Quick Fixes
Evaluate Potential Solutions
Engineer Test Data
Execute Tests
Plan Testing Activities
 
 

Hathaway & Associates offers training, virtual and in-house services to support a wide range of activities within the system development life cycle all targeted exclusively to the Business Analyst, Requirements Engineer and the Subject Matter Expert.

You can also visit our bookstore for the newest in the business analysis field

   
           
 
   
Home      In-House Training      Public Seminars      e-Mentoring      Consulting      FAQ      Books
 

info@theHathaway.com