Hathaway & Associates, Inc. is a Florida-based training and consulting firm Offerings from Hathaway & Associates, Inc.
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Requirements Solutions Group
 
 
 
 
  Hathaway & Associates, Inc.
 

On-Site Professional Skill-Building

   
  All our seminars are based on the most powerful adult learning method currently known: discovery learning (also known as experiential learning). To make effective use of this concept in a training setting means less lecture and more trial-and-error exercises.  

Customized Seminar Development
Any of our standard training seminars can be modified by:
  • including a custom case study from your organization or industry
  • rearranging or swapping of seminar modules
  • adding customer-specific material that integrates the training with your organization
 
 

Instructor-Led Training
Knowledge transfer in Business System Analysis from Requirements Engineering through Quality Engineering offered at your site for groups of 8-20 people.

E-Mentored Training
  • to replace stand-up instruction for small, remote groups
  • to augment instructor-led training by helping you apply the concepts presented in the class room

 

 

Request a Needs Assessment

 

The combination of e-mentoring and instructor-led training optimally builds your skills while significantly improving productivity.
 

Standard Training Packages

Test your business analysis skills your business
analysis skills

Business Analysis and Requirements Gathering

 
   
Detailed Syllabus
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Instructor BIO's
on-site training inquiry
 
  Business analysts' primary job is to identify what information technology their business needs and communicate these needs to information technology specialists. From the beginning of the project to the end, business analysts need to be able to lead subject matter experts and end-users through analysis, definition, verification and validation to ultimately ensure that the evolving solution meets the business need.    

4 Days

 
The target audience includes project leaders, business/system analysts, managers and end-users who are not information system experts but are interested in using information technology to create a competitive advantage.

 
 
 
 
A comprehensive introduction to common techniques used by business systems analysts. This seminar presents both tried-and-true and state-of-the-art techniques for defining business problems, business processes, business data, business requirements, and acceptance tests. Participants do not need a background in information technology to learn how to gather, define, and validate business requirements effectively.
   
             
     
 
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Business Analysis, Requirements Definition, and Testing Techniques

 
   
Detailed Syllabus
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Instructor BIO's
on-site training inquiry
 
  Business analysts need to communicate business needs to information technology specialists. From workflow problems to the design of effective solutions, learn how to analyze your usage of information technology, identify problems, request changes, and evaluate whether a proposed solution meets your needs.    

4 days

 
The target audience includes project leaders, business analysts, managers and end-users who are not information system experts but are interested in using information technology to create a competitive advantage.

 
 
 
 
A comprehensive introduction to all activities that a typical Business Analyst needs. This seminar presents accepted, industry standard approaches to defining business problems, business processes, business data, business requirements, and acceptance testing. This seminar does not require a background in information technology but is designed for people who want to learn how to define business requirements effectively.
   
             
     
 
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Requirements Engineering: From Use Cases to Test Cases

 
   
Detailed Syllabus
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Instructor BIO's
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  This interactive workshop teaches you how to interview subject matter experts, recognize business problems, extrapolate business needs, and document the business requirements for a technological solution. You will learn how to create use case diagrams, data flow diagrams, data models, and object models to present, discuss, and analyze various dimensions of the business environment.    

4 days

 
The target audience includes project leaders, business analysts, systems analysts, managers and end-users who are not information system experts but are interested in using information technology to create a competitive advantage.

 
 
 
 
This seminar introduces basic business system analysis techniques such as problem analysis, process analysis, data analysis and requirements gathering. It also incorporates the evolving concept of use cases and use case diagrams as tools for business analysts.
   
             
     
 
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Business Analysis Using the Unified Modeling Language

 
   
Detailed Syllabus
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on-site training inquiry
 
  Object-Oriented design and development are recognized as the premier approach to delivering information technology. The industry is currently attempting to apply this state-of-the-art thinking to the process of defining the business and system requirements. This seminar introduces participants to the various modeling tools that are part of the UML (Unified Modeling Language) in a context of business system analysis.    

3 days

 
The target audience includes project leaders, business analysts, systems analysts, managers and end-users who may not be information system experts but are interested in using information technology to create a competitive advantage.
Business Analysis, Requirements Definition, and Testing Techniques or equivalent

Business Analysis and Requirements Gathering or equivalent

 
 
 
 
A introductory seminar dedicated to the use of use case, class, object, activity, sequence and state diagrams of the UML in business analysis. This approach assumes a working knowledge of basic business analysis tools and techniques and is designed to advance that skill set.
   
             
 
  • Goal-Focused Problem Definition
  • Timing Analysis Using Sequence Diagrams
  • Documenting Basic Course of Events
  • Scenario Development
   
 
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Advanced Business System Analysis Techniques

 
   
Detailed Syllabus
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on-site training inquiry
 
  Business analysts need to be obsessed with understanding how business processes, information, and technology interact to empower an organization to fulfill its mission. As an experienced business analyst, you are engaged in a perpetual learning cycle, from learning more about the subject areas you support to learning better and faster techniqeminaues for doing your job.    

3 days

 
The target audience consists of business analysts, system analysts, business systems analysts and designers who have at least 1-year experience in analyzing, defining, designing, and/or testing information technology solutions for business use.
Business Analysis, Requirements Definition, and Testing Techniques or equivalent

Business Analysis and Requirements Gathering or equivalent

 
 
 
 
A comprehensive presentation of all activities that a senior Business Systems Analyst needs. This seminar presents state-of-the-art techniques and evolving trends concerning defining business problems, business processes, business data, business rules, and business requirement management. It offers a full introduction to the concepts embodied in the field of requirements engineering for the 21st century..
   
             
 
  • Business Rules Management
  • Silent Interviewing Techniques
  • Structured Writing for Requirements
  • Function-Based Process Design
   
 
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Facilitating Productive JAD Sessions

 
   
Detailed Syllabus
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Instructor BIO's
on-site training inquiry
 
  JAD (Joint Application Development) facilitation is about inspiring people to produce high-quality deliverables in extremely short time frames. It requires a competent session leader to solicit information and an adept session analyst to capture and evaluate the results. You will learn how to plan, schedule, resource, and conduct efficient and effective JAD sessions.    

3 days

 
The target audience consists of systems analysts, business analysts, systems designers, project managers, business managers and end users who are interested in expediting the process of defining, developing and delivering high-quality information technology solutions.

 
 
 
 
This seminar focuses on fundamental information gathering techniques with people-oriented communicating and empowering methods. The techniques presented here augment all of the business system analysis techniques offered in our other seminars.
   
             
 
  • Maintaining a Group Memory
  • Participant Selection Criteria
  • Project Profiling
  • Dealing with People Problems
   
 
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Facilitating JAD Requirements Gathering Sessions

 
   
Detailed Syllabus
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Instructor BIO's
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  The successful completion of a JAD session requires a unique combination of people-oriented facilitation skills and task-focused analysis techniques. Beyond planning, preparing, and conducting the session, you will learn problem analysis, process analysis, business data modeling, and requirements engineering techniques.    

3 days

 
The target audience consists of systems analysts, business analysts, systems designers, project managers, business managers and end users who are interested in expediting the process of defining, developing and delivering high-quality information technology solutions.

 
 
 
 
This seminar combines the most pertinent techniques from business analysis and JAD facilitation into a potent package that will help experienced facilitators become more efficient and give beginners a head start. It illustrates a focused application of the JAD concept to the business requirements gathering challenge.
   
             
     
 
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Testing Business Systems: From Inception To Acceptance

 
   
Detailed Syllabus
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  In today’s world, your organization is only as good as your information systems. As a consequence, testing business information systems has become a corporate priority, not another assignment for an overworked information technology department.    

2 days

 
Subject matter experts, quality analysts, test engineers, test managers, quality engineers, project managers, end-users responsible for acceptance testing, developers, and anyone who is interested in assuring that an evolving business system is built with the appropriate level of quality to avoid costly production problems.

 
 
 
 
Test strategies, test plans, test cases and test scripts are components of your testing methodology. You need a consistent approach for developing each component individually and for maintaining it as an integral part of your test environment.
   
             
     
 
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Testing Information Systems

 
   
Detailed Syllabus
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Instructor BIO's
on-site training inquiry
 
  Effective testing is planned and budgeted when your project starts. Efficient testing is engineered for optimal performance throughout the system life cycle. The techniques presented in this seminar will help you from the development of a testing strategy through execution of the tests and tracking of problem reports.    

3 days

 
Project leaders, analysts, designers, programmers, testing professionals, test process managers and end-users who are interested in reducing the effort required to deliver usable information technology with a minimum of time investment.

 
 
 
 
IT professionals and subject matter experts need the techniques presented in this seminar for effective unit, integration, system, and end-user acceptance testing of an information system. The class provides a conceptual walkthrough of all of the pieces of the testing puzzle from the selection of the strategy to the reporting of errors.
   
             
     
 
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System Development: A Set of Modules

 
   
Detailed Syllabus
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Instructor BIO's
on-site training inquiry
 
  Our modular system analysis and design program delivers key competencies in the critical areas necessary to develop an information system. Each module is approximately 1/2-day to 1-day long. Based on the target audience, participants can complete a 4 to 7-day curriculum or organizations can use selected modules to perform skill in-fill or skill tune-up.    

10 days

 
Project leader, systems analyst/systems designer, data modeler (analyst), programmer analyst, or customer representative and anyone involved in system development.

 
 
 
 
This comprehensive set of modules concentrates of delivering core competencies to information technology professionals that would like to improve their skills in defining problems, analyzing processes, designing data solutions and communicating to all levels of management within the project structure.
   
             
     
 
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End User Acceptance Testing

 
   
Detailed Syllabus
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  Business experts need to know how to evaluate whether proposed information technology is right for them. Quite often they are called to duty to "test the system" with little or no formal training in how to do that. Structured testing techniques are the most effective tool that they can use to reduce the risk of failure once the system is in production.    

2 days

 
Project leaders, business analysts, managers and end-users who are interested in reducing the effort required to deliver usable information technology with a minimum of time investment.

 
 
 
 
This seminar introduces test plans, test cases, test conditions and a testing methodology tailored for the end user. It does not presume that you have any kind of knowledge about information technology solutions and is designed to introduce you to the basic knowledge needed to evaluate whether a presented solution meets your needs.
   
             
     
 
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Small Project Management

 
   
Detailed Syllabus
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Instructor BIO's
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  Information technology projects of all sizes require a balance of expertise that spans business analysis and project management disciplines. This 2-day case-oriented workshop introduces basic techniques for planning, defining, and coordinating small projects that will keep them small. At the same time, these techniques are fully scalable in support of larger projects.    

2 days

 
This workshop is for every professional who spends time on small projects, namely those projects that take up to 360 work-hours of effort and up to 3 months to complete. Although the workshop focuses on techniques for managing small projects, the techniques are for larger projects as well.

 
 
 
 
The techniques presented in this class will allow you to analyze, define, and manage projects from 4 days to 4 months in duration. Many of the techniques are scalable to larger, more sophisticated projects. It forms the perfect basis for those who do not have project management experience but have to get the job done quickly.
   
             
     
 
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