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	End User Acceptance Testing
	End User Acceptance Testing

Course Outline and Objectives
Course Philosophy and Approach

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	2 days

Project leaders, business analysts, managers and end-users who are interested in reducing the effort required to deliver usable information technology with a minimum of time investment.

Our instructors have extensive experience in applying these techniques on projects with business experts from a wide variety of fields.

GI Introducing Information System Testing
ED Initiating an Error Detection Process
IC Identifying Test Cases
DE Engineering Test Data
TP Planning Test Execution
ME Managing Your Testing Environment
FN Inflicting Change

This seminar covers the basic tools, techniques and terminology of information system testing. The topics are presented in non-technical language to eliminate the need for any information technology background. Its purpose is to enable business experts to evaluate whether delivered information technology meets the needs of the business community.

Effective and Efficient Testing

	has to be planned and budgeted at the beginning of your project
	is based on a sound testing strategy that mitigates business risks
	is understood by both the business community and the IT professionals
	is based on a consistent and clearly defined testing methodology
	will greatly reduce the amount of time it takes to get your solution into production


	Techniques of Efficiency

	Test data has to be engineered for optimal performance throughout the system life cycle. A minimum number of test cases ensures that the system works in accordance with expectations. You need to identify, define and prioritize test cases from business requirements. Test data engineering lets you compare test cases to limit redundancy and optimize your testing performance.

printer friendly syllabus

Course Outline and Objectives

Introducing Information System Testing
Module GI : Duration ~ .5-1 hour


	The major challenge in testing is finding a balance between the necessity for quality and the need to deliver cost-effective information technology that your business community needs. To meet this challenge, you need to clearly understand both the risk of system failure and the mechanisms by which you can reduce that risk.

		The Purpose of Information System Testing
		Major Testing Activities and Deliverables
		Testing and Your System Delivery Methodology
		A Phased Approach To Testing

		Evaluate How Your Organization Tests Information Technology
		Identify When Testing Starts and Finishes
		Define Common Testing Terms Consistently
		Understand Typical Testing Phases

Initiating an Error Detection Process
Module ED : Duration ~ 1-3 hours


	Early detection will greatly minimize the cost of errors. You need techniques to validate that you are getting the right system and that the system was built right. To ignore testing during the early stages of a project is "penny wise but pound foolish".

		Walk-Throughs Made Effective
		System Requirement Versus Business Rules and Problems
		Validating Design Documents
		Beware Before You Leap

		Prepare and Conduct Quality Assurance Walk-Throughs
		Test Requirements Against Business Problems
		Evaluate Business Requirements For Testability
		Determine How To Recognize When Testing Is Finished

Identifying Test Cases
Module IC : Duration ~ 1-4 hours


	Behavioral ( or "black box") testing is your primary weapon in the war against errors. You do not need internal knowledge of the technology. All you need to know is how to activate the system and how to interpret the reaction. The challenge is not how to do black box testing, but how to do it well.

		Data and Process Models As a Baseline
		Business Requirements Decomposed For Testing
		Focus On Problem Areas
		Behavioral Tests Designed For Success

		Read Data Flow and Entity Relationship Diagrams To Identify Tests
		Define Test Cases From Decomposed Business Requirements
		Extract Behavioral Test Cases From End-User Documentation
		Identify Business Event Based Test Cases Using Catastrophe Analysis

Engineering Test Data
Module DE : Duration ~ 1-4 hours


	Careful selection of the value of each variable that you can modify will drastically reduce the number of test cases that you need to thoroughly test a system. Engineered data gives you a much higher confidence in the reliability of the system without identifying every unique situation that develops in the real world.

		Manipulating Data Interfaces
		Optimal Field Value Identification
		Reducing the Number of Tests Needed
		The Payback For Test Data Engineering

		Document Test Actions and Expected Results in Test Scripts
		Engineer Test Data Using Equivalence Classes
		Minimize Test Cases with Boundary Value Analysis
		Optimize Data Content To Facilitate Test Case Comparison

Planning Test Execution
Module TP : Duration ~ 1-4 hours


	The test plan is where it all comes together. Defined and documented test cases have to be sequenced, resourced, scheduled and managed. A good test plan lets you identify problems before they occur and allows for proactive adjustments.

		Initiating and Estimating Testing
		Components of Test Plans
		Minimize Time Without Sacrificing Quality
		Criteria For Selecting Appropriate Test Cases
		When Have You Tested Enough?

		Create Test Plans To Manage Risk and Reduce Exposure
		Calculate the Effort Required For Testing Based On Metrics
		Identify Resources Required For Specific Testing Activities
		Assemble Test Cases into Test Plans

Managing Your Testing Environment
Module ME : Duration ~ 1-3 hours


	Suitable testing practices and methods are the cornerstones of an effective testing environment. Your environment encompasses tools, techniques, technology and training that support a baseline testing strategy based on sound business sense. Each piece has to be tailored to your origination's specific needs. Making all of the pieces fit together is the testing challenge.

		Environmental Influences On Systems
		Regression Testing Unveiled
		Effective Manual Testing Techniques
		Categories of Automated Testing Tools

		List Various Types of Testing Tools and Describe Their Use
		Establish the Need For Release, Version and Configuration Tests
		Prepare For Stress, Volume and Usability Testing
		Define a Regression Test Environment Suitable For Your Organization

Inflicting Change
Module FN : Duration ~ .5 hour


	Developing or changing the testing process within an existing organization is a daunting task. It requires a defined project with all the implied controls, decisions, support, etc. You need to find things that you can do without redesigning the known universe.

		High Priority Changes For You and Your Organization
		What Are You Going To Do About It?

		Identify Ways To Implement a Testing Strategy in Your Environment
		Adapt a Testing Approach To Your Organization’s Needs

Visit our Business System Analyst Bookstore
for books on the topics covered in this seminar.

	Process Analysis ( Data Flow Diagrams , Decision Tables , Event Response Diagrams , Flowcharts , Miscellaneous , Process Models )
	Related Topics ( Knowledge Management , Philosophies , Request for Proposal (RFP) , Risk Management , Six Sigma , Software Reuse , Strategic Planning )
	Test Management ( Defect Tracking , Miscellaneous , Test Planning , Testing Methodologies , Testing Tools , Validation & Verification )
	Testing Phases ( Acceptance Testing , Configuration Testing , Integration Testing , Performance Testing , System Testing , Unit Testing , Usability Testing )
	Testing Techniques ( Black Box Testing , Object Oriented Testing , Regression Testing , Test Cases , Test Data Engineering , Walkthroughs , White Box Testing )

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